Frequently Asked Questions


Where do you see patients?

At which hospitals do you operate?

How do I make an appointment?

Do I need a referral from my GP?

Can I see you for a second opinion?

Can I claim from my Health Insurance?

Is Mr Crew recognised by the health insurance companies?

Will all my costs be covered by my insurance company?

What is the cost of a consultation for a self funding patients?

 

Where do you see patients?

I consult in Banbury and Oxford.

In Oxford I consult at The Manor Hospital. My normal outpatient session is on Wednesday morning although other times can be provided if requested.

In Banbury I consult at The Foscote Private Hospital. My normal session is on Wednesday evening although other times can be provided if requested

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At which hospitals do you operate?

I operate on my private patients at three hospitals:

  • The Manor Hospital, Oxford
  • The Foscote Private Hospital, Banbury
  • The Wytham Wing of The Churchill Hospital, Oxford

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How do I make an appointment?

All appointments can be made through my private secretary Ms Fiona Goulthorp

Fiona can be contacted via telephone, fax or e-mail

Tel: 01865 307433
Fax: 01865 307660
(please label any fax clearly FAO Tina Robins)

e-mail: fiona.goulthorp@nuffieldhealth.com

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Do I need a referral from my GP?

It is generally in your best interest to involve your General Practitioner before seeing a Consultant as a private patient. Your GP may be able to supply helpful information about your past medical history which may not have occurred to you. However, this is your choice. If you have Private Health Insurance you are advised to read your Policy carefully as many policies require a referral from your GP before authorisation for private care is agreed.

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Can I see you for a second opinion?

I am happy to see you for a second opinion. Most doctors find that in the case of second opinions it is very useful if your GP provides as much information as possible , together with all the relevant reports, scans, x rays , blood tests and so on as this can save both your time and expense.

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Can I claim from my Health Insurance?

Please refer to your Policy. Some companies will give pre-authorisation over the phone while others will require a claim form to be completed. Some of the claim forms require the GP's signature and others request the Specialist to complete the paperwork. Usually, a quick phone call to your medical insurance company will clarify matters.

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Is Mr Crew recognised by the health insurance companies?

Mr Crew is recognised by all health insurance providers and his status has been established for over 10 years

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Will all my costs be covered by my insurance company?

There are many different insurance companies and many different policies. Some do not cover out-patient fees or have certain limits. Patients should check their policy to see what is covered and determine whether they may be liable for part of the cost.

One increasing problem with Insurance Companies is that most have not increased their cover for surgical fees for ten to fifteen years. This is despite annual inflation and the fact that the costs of medical practice, especially medical insurance, have increased significantly. Depending on the policy there is sometimes a shortfall. A shortfall is where an insurance company will pay up to a certain limit and leave the patient to pay the excess on the surgical fee. The patient is responsible for paying the amount of this shortfall directly to Mr Crew. In addition, there may sometimes also be a shortfall in the anaesthetic fees, although the other fees should be paid by the insurance company.

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What is the cost of a consultation for a self funding patients?

For costs of consultations and procedures for uninsured individuals please contact my secretary who will be able to provide you with a quote.

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